Personal Data Protection Law (KVKK)

This privacy notice has been prepared by Akropol Tekstil San. Tic. Ltd. Şti. , acting as the data controller under the Law No. 6698 on the Protection of Personal Data (“ KVKK ”). Its purpose is to inform you about the personal data processed within the scope of the services offered through www.lunivalove.com (“ Site ”).

1. Data Controller

Data controller according to KVKK (Turkish Personal Data Protection Law):

Company Name : Akropol Textile Industry and Trade Ltd. Co.
Address: Yedikule Çırpıcı Yolu No:1/137, Zeytinburnu – Istanbul
Phone: 0850 309 10 29
Email: lunivalove@gmail.com
Website: www.lunivalove.com

2. Categories of Personal Data Processed

The data categories we may process as part of our service delivery processes include:

  • Identity information (name, surname, etc.)
  • Contact information (phone, address, email)
  • Customer transaction information (orders, returns, shopping cart records)
  • Payment and billing information (payment method, amount, etc.)
  • Transaction security information (IP address, log records, device information)
  • Marketing and cookie information

3. Purposes of Processing Personal Data

  • Managing membership and account creation processes.
  • Managing order creation, product sales, delivery, and shipping processes.
  • Payment processing and billing
  • Customer service processes, request and complaint management.
  • After-sales support, handling return/exchange processes.
  • Site security, log recording.
  • Campaign, promotional and marketing activities (with explicit consent)
  • Fulfilling our legal obligations
  • Customer satisfaction and service improvement efforts

4. Method and Legal Basis for the Collection of Personal Data

Your personal data:

  • Membership and ordering processes through the site
  • Through communication channels (telephone, email)
  • Through cookies and your device information

It is collected through automatic or partially automatic methods.

5. Parties to Whom Personal Data is Transferred

Your personal data may be transferred to the following parties in accordance with the KVKK (Turkish Personal Data Protection Law):

  • Cargo and logistics companies
  • Banks and payment institutions
  • Public institutions (due to legal obligation)
  • IT, infrastructure, marketing and consulting service providers
  • Authorized institutions and organizations in legal processes

6. Cookies and Similar Technologies

Cookies are used to improve user experience and analyze site traffic.

7. Your Rights Under the Personal Data Protection Law (KVKK)

  • To find out whether your personal data is being processed.
  • Request information if it has been processed.
  • To understand the purpose of processing.
  • Knowing the third parties to whom the data is transferred.
  • Requesting correction of incomplete/incorrectly processed data.
  • Requesting the deletion/deletion of data.
  • Object to an unfavorable analysis result from automated systems.

8. Application Method

You can submit your requests using the following methods:

9. Amendments to the Privacy Policy

This text may be updated as needed. The most up-to-date version is always published at www.lunivalove.com .

Effective Date: … / … / 2025