Terms of Service
These Terms of Service (“ Terms ”) define the rights and obligations relating to the use of the website www.lunivalove.com and all services offered by Akropol Tekstil San. Tic. Ltd. Şti.
By visiting the Site or making purchases, you agree to these Terms. If you do not agree to these Terms, please do not use the Site or its services.
1. Definitions
- Website: www.lunivalove.com
- User: A person who visits the site or uses the services.
- Member: A person who registers on the site and creates a membership account.
- Akropol Tekstil San. Tic. Ltd. Şti.: Brand and service provider operating the site.
2. Scope of Service
Lunivalove.com is an e-commerce platform selling gift items, custom-designed boxes, and various personalized products. The site offers services such as product review, ordering, payment, and membership creation.
3. Membership and Account Security
- Users are responsible for providing accurate and up-to-date information during registration.
- Users are responsible for account security; passwords should not be shared with third parties.
- Lunivalove.com reserves the right to temporarily suspend accounts if a suspicious situation is detected.
4. Ordering and Payment
- The order becomes valid once payment is complete.
- Payment methods are listed on the website.
- Credit card information is not stored by Lunivalove.com; it is held by payment infrastructure providers.
5. Pricing and Promotions
All prices are displayed in Turkish Lira. Lunivalove.com reserves the right to change prices and promotions.
6. Delivery
Orders are shipped to the address provided by the user via the specified shipping company. Delivery times may vary depending on the product and workload.
7. Cancellation, Refund and Exchange
The cancellation and refund conditions are governed by the terms and conditions outlined on the “Cancellation & Refund Policy” page.
Custom-made products are non-returnable.
8. User Responsibilities
- Do not use the site for unlawful purposes.
- Avoid actions that would compromise the security of the system.
- Do not share false, misleading, or harmful information that could affect third parties.
9. Intellectual Property Rights
All images, designs, texts, and content on this site belong to or are licensed to Lunivalove.com. They may not be reproduced, copied, or used for commercial purposes without permission.
10. Limitation of Liability
- Lunivalove.com does not guarantee that the Site will operate without interruption or errors.
- The user is responsible for their own internet connection and device security.
- Liability does not arise in cases of force majeure (natural disasters, war, technical malfunctions, fire, etc.).
11. Third-Party Connections
The site may redirect to third-party websites. Luniva is not responsible for the content of these sites.
12. Changes to Terms
Lunivalove.com reserves the right to update its Terms of Service at any time. The updated version will come into effect as soon as it is published on the Site.
13. Communication
For all your questions and applications, you can contact us:
Company Name : Akropol Textile Industry and Trade Ltd. Co.
Address: Maltepe Mah. Yedikule Çırpıcı Yolu Sk. No:1/137 Zeytinburnu, Istanbul
Phone: 08503091029
Email: lunivalove@gmail.com