Privacy Policy
Akropol Tekstil San. Tic. Ltd. Şti. values the security of your personal data and conducts its e-commerce processes in a transparent and reliable manner. This Privacy Policy has been prepared to inform you about how the information collected during your transactions on www.lunivalove.com (“ Site ”) is used, stored, and protected.
1. Information Collected
The following categories of information may be collected through the site:
- Identity and contact information (name, surname, email, telephone, address)
- Membership and order information (cart, favorites, purchase details)
- Payment information (payment date, amount – card details are stored by the payment institution)
- Shipping and delivery information
- IP address, browser/device information, log records
- Cookie and marketing preferences
2. Purposes of Using the Information
Your personal information may be used for the following purposes:
- Membership creation and login procedures
- Order placement, preparation, shipping, and delivery processes.
- Payment processing and billing
- Customer service, support requests, return/exchange processes.
- Ensuring site security and preventing misuse.
- Campaign, announcement and marketing activities (with explicit consent)
- Improving site experience and statistical analysis.
- Fulfillment of legal obligations
3. Data Storage
Your personal data is stored for the periods specified in the relevant legislation and only for the purposes of processing. At the end of this period, the data is securely deleted, destroyed, or anonymized.
4. Sharing Information
Your personal data may only be shared with third parties under the following circumstances:
- Cargo and logistics companies (for delivery purposes)
- Banks and payment institutions (for payment processing)
- IT and infrastructure service providers
- Public institutions within the scope of legal obligations.
- Authorized persons and authorities
Your data will not be sold or shared for unauthorized marketing purposes under any circumstances.
5. Cookies and Tracking Technologies
Cookies are used to improve site experience, remember shopping cart transactions, and perform statistical analysis.
You can manage your cookie preferences through your browser settings.
6. Information Security
Luniva implements technical and administrative security measures to protect personal data. Data is protected against unauthorized access.
7. Third-Party Connections
The site may contain links to third-party websites. Luniva is not responsible for the privacy practices of these websites.
8. Privacy Policy Changes
This policy may be updated as needed. The most up-to-date text is always published at www.lunivalove.com .
9. Communication
For any questions or requests regarding our Privacy Policy, please contact us.
Company Name : Akropol Textile Industry and Trade Ltd. Co.
Address: Yedikule Çırpıcı Yolu No:1/137, Zeytinburnu – Istanbul
Phone: 0850 309 10 29
Email: lunivalove@gmail.com
Website: www.lunivalove.com